HP products, like any other, need to be serviced in order to remain reliable for business processes. A new server is completely under warranty from the day it is purchased but is not always easily affordable by smaller companies. Support may be in the form of aserver support chicagofull blown warranty or limited to specific hardware components. Who provides assistance when a business decides to purchase used or re-manufactured products? The answer depends upon the supplied warranty as well as where the hardware was acquired.